Privacy policy

Stale Aaroz Technologies (OPC) Pvt. Ltd. ("we", "us", "our", or "the Company") is committed to safeguarding the privacy of individuals whose personal data we collect, process, and store in connection with our website, applications, AI-powered platforms, custom solutions, and associated services.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the Information Technology Act, 2000, and, where applicable, global privacy frameworks such as the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection (DPDP) Act, 2023 (India).

 
1. Scope of the Policy
This Privacy Policy applies to all users of our websites, software solutions, mobile applications, and services including clients, prospective clients, partners, and end-users of our AI-based and custom development platforms.

 
2. Information We Collect
We may collect and process the following categories of personal data:

Identity Data: Full name, company name, designation
Contact Data: Email address, phone number, postal address
Technical Data: IP address, browser type, operating system, device identifiers
Usage Data: Information on how users interact with our services and platforms
Transactional Data: Records of services purchased, invoicing, payment history
AI Training Data (if applicable): Inputs provided by users to train or fine-tune AI models
Employment Data (for recruitment): CVs, education details, employment history
We do not knowingly collect personal data of children under the age of 18 unless explicitly provided under contractual arrangements with proper consent.

 
3. How We Use Your Data
We process personal data for the following lawful purposes:

To deliver and maintain our software and AI solutions
To personalize user experience and improve functionality
To manage client relationships and fulfill contractual obligations
To communicate updates, alerts, and service-related information
To comply with legal and regulatory obligations
For internal analytics, research, testing, and performance optimization
For recruitment, vendor onboarding, or partnership collaboration
 
4. Data Sharing and Disclosure
We do not sell or rent personal data. However, we may share your data with:

Service providers or third-party vendors involved in the delivery of our services (e.g., cloud platforms, payment gateways, communication tools)
Government or regulatory bodies when required by law, regulation, court order, or legal process
Affiliates or partners under strict confidentiality agreements for legitimate business purposes
 
5. Data Security
We implement appropriate technical and organizational measures, including encryption, access control, firewall protection, and secure development practices, to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

 
6. Data Retention
We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws. Upon request or account deactivation, we will delete or anonymize personal data within 30 days, unless retention is legally mandated.

 
7. International Data Transfers
Where applicable, your data may be transferred and stored outside of your country of residence, including to jurisdictions that may not have the same level of data protection laws. We ensure such transfers are made in accordance with applicable legal standards and through protective contractual clauses.

 
8. Your Rights
Depending on applicable law, you may have the following rights:

Right to access and review your personal data
Right to rectify inaccuracies
Right to withdraw consent
Right to request erasure or restriction
Right to object to certain processing
Right to data portability
Right to file a complaint with a supervisory authority
You may exercise these rights by writing to us at [Insert Privacy Email Address].

 
9. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

 
10. Third-Party Links
Our services may include links to third-party websites or platforms. We are not responsible for the content, policies, or practices of such third parties. We recommend reviewing their privacy policies before interacting.

 
11. Policy Updates
We may amend or revise this Privacy Policy from time to time. Any changes will be communicated via our website, and continued use of our services after updates implies acceptance of the revised policy.

 
12. Contact Us
For any privacy-related queries, requests, or grievances, please contact:

[email protected]